HubSpot's new automatic feature updates currency exchange rates each month, quarter or year, which prevents DoCurrencies from updating exchange rates each day.
HubSpot Monthly Currency Updates
If you’ve enabled HubSpot’s automatic monthly currency update, HubSpot no longer allows currency rates to be updated manually via HubSpot user interface or via HubSpot API.
Therefore, when HubSpot automatic currency updates are enabled, this overrides the DoCurrencies daily update process. When HubSpot's native update is turned on, it takes full control of the exchange rates for supported currencies, preventing DoCurrencies from making any further updates to those rates.
To continue using daily exchange rate updates provided by DoCurrencies, you’ll need to disable HubSpot’s automatic currency update feature.
Important Note:
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You can manually add or update exchange rates for unsupported currencies even when HubSpot’s auto-update is enabled.
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Supported currencies will only update on HubSpot's monthly schedule unless HubSpot automatic updates are disabled, allowing DoCurrencies to once again update exchange rates via the HubSpot API..
If you prefer to update your exchange rates daily?
Switch OFF HubSpot's monthly currency updater and use the DoCurrencies plugin to update rates daily, and on demand whenever you want to update your portal exhange rates. :)
Something else? Talk to us via live chat or email support@hubdo.com
Also see DoCurrencies Support Docs here:
https://help.hubdo.com/docurrencies-plugin-for-hubspot