If I install DoCurrencies, will the amount of a "close won" deal remain fixed once the deal is closed, or will it fluctuate with currency exchange rate changes?
ANSWER:
DoCurrencies does not modify your Deals. It only keeps your portal rates up to date.
HubSpot then uses those rates in its normal functions.
The way that HubSpot uses exchange rates in deals, is that until the deal is closed, it uses the current rates, which DoCurrencies is updating for you.
But once a deal is closed won or closed lost, HubSpot no longer uses the current exchange rates. HubSpot records the exchange rate in the closed deal, on the day that the deal was closed.
So your closed deals will remain at the same exchange rate value of the date that the deal closed.
HERE'S THE HUBSPOT HELP DOC:
Exchange rate property on deals
For deals using a currency other than the company currency, the Exchange rate property is calculated as follows:
- For open deals, HubSpot automatically updates the Exchange rate value based on the most recent exchange rate you've set for the currency, and the property cannot be manually edited.
- Once a deal is closed, the Exchange rate value will not be automatically updated based on your set exchange rate, historical exchange rates, currency code changes, or updates to the company currency. A closed deal's Exchange rate will be set based on the exchange rate in effect at the time of closing. Moving forward, users with Super Admin permissions or the
multi-currency-writescope can manually update the Exchange rate value on individual deals or for multiple deals in bulk. The value can also be updated via workflows, integrations, or API calls that do not check for a user ID.