How to stop DoPricer discounting a product
Use DoPricer Discount Always Empty for delivery, installation, service fees and other products you never discount.
Some products should never be discounted, such as delivery charges, installation, service fees or fixed-price items. Set DoPricer Discount Always Empty to Yes on these products, and DoPricer will never apply a discount to them.
This overrides every DoPricer discount: SKU discounts, product category discounts and the Company's Discount Default. It applies to every Company, whatever its discount settings.
Set it on a product
- In HubSpot, go to CRM > Products.
- Open the product you never want discounted.
- Find DoPricer Discount Always Empty (in the DoPricer property group) and set it to Yes.
- Save.
DoPricer creates this property when you install it, so there is nothing to set up first.
Many products at once: use HubSpot's standard export and import. Export your products, set DoPricer Discount Always Empty to Yes for the ones you want, then import the file to update them.
Check it worked
Add the product to a Deal, click Save, wait a few seconds, then refresh your browser. On the new line item, the DoPricer Discount Message reads "Discount Always Empty".
→ How to add the DoPricer Message properties to your line item view
Good to know
- It affects new line items only. DoPricer doesn't go back over line items it has already processed. To remove a discount from a line item already on a Deal, delete the line item and add the product again.
- It controls DoPricer's discounts only. Reps can still type a discount on a line item by hand, and DoPricer keeps it. With HubSpot Enterprise, a Super Admin can restrict who can edit line item properties.
- It's set per product, not per Company. Once set, no Company gets a DoPricer discount on that product.
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If you're unsure, contact us on live chat here in the knowledge base, or email support@hubdo.com.